SERVICES AND RESOURCES
Over the past 25 years, Z.A.ZEN has adapted its approach and skills base to assist clients in different spheres. Today we offer services in the following areas of expertise:
QUALITATIVE RESEARCH AND STRATEGIC DOCUMENTS
What makes Z.A.ZEN unique is our approach to qualitative research and analytical insights.
After completing its self-funded 2016 Entrepreneurship Research Study: Voices of Entrepreneurs in Johannesburg, Z.A.ZEN worked with the City of Johannesburg in 2017 to develop their entrepreneurship ecosystems, conceptualized and facilitated nine days of entrepreneurship events, and developed action plans on how to take the insights gained forward.
Our specific area is case study development. One of our clients is the City of Johannesburg, for which Z.A.ZEN has written annual case studies over the past six years.
By creating its own case study methodology, Z.A.ZEN has helped the City capture success stories and lessons learned in areas as diverse as food security and urban agriculture to green bonds and Separation at Source for city-wide recycling and small business development. Z.A.ZEN’s depth of experience gives us the flexibility to adjust to a client’s needs.
We also have expertise in diverse areas such as fund-raising and creating strategies and documents to assist clients in meeting business needs. Z.A.ZEN has developed research and strategy documents for global, multi-national clients, government and non-profits alike.
Our research is based on creating actionable insights for clients. We believe that research documents must help in decision-making and assist clients in developing action plans.
INNOVATION & KNOWLEDGE MANAGEMENT
As markets grow more competitive and government faces deepening challenges, the need for better strategy, greater innovation and the ability to capitalize on change through knowledge management has become greater.
Z.A.ZEN is known for translating its global corporate expertise for application at municipal government level, working with institutions and corporations, helping non-profits apply business principles, and applying 25 years of experience in reviewing strategy, innovation and knowledge management challenges.
We offer global experience in strategic planning through workshop facilitation, workshop development and assisted development of strategy documents.
Z.A.ZEN has delivered on strategic publications in knowledge management and innovation and has developed in-depth expertise with a team of consultants, writers and others. These solutions include the innovation publications and knowledge management documents for the South African Local Government Association (SALGA) and the City of Johannesburg.